Matt Lambert, CCM, General Manager
“As the general manager of a golf and country club with over 1,000 homes, it is imperative that I keep the lines of communication open with the residents in my community. Telcare administered our latest member survey, and we were thrilled with the results we received!
Telcare proved to be very knowledgeable and experienced with the type of survey we needed, and we were very pleased with their level of professionalism and flexibility to our needs. We particularly appreciated Telcare’s online reporting tools, because they allowed us to structure the results in a format that suited both our needs and the needs of our members.
The survey helped us identify the expectations of our membership, and as a result, we expect to achieve a higher level of satisfaction with our members. We look forward to working with Telcare again on our next survey.”