Telecommunication Consulting Services for Senior Facilities

Whether you are a third-party manager of senior living facilities or an owner/investor, or both, Telcom is your industry expert for how to best outfit your Assisted Living, Independent Living, Memory Care, and Skilled Nursing Facilities.

We can assist you in:

• Saving money on your monthly OpEx phone and internet bills
• Sourcing the right service and equipment upgrade to meet increasing staff or residenr demands
• Negotiating national contracts with vendors and carrier to serve all your facilities in all 50 states with fixed and competitive rates
• Tracking expiration dates and negotiating renewal agreements with existing providers
• Designing the right set of technology equipment and services for new buildings, starting with the design phase through opening
• Providing ongoing on-demand support to your staff by being the one call they make to handle outages, repairs, and requests
• Filing all the complicated carrier paperwork needed to transition services when buildings are sold or change managers.
• Handling upsizing/downsizing or same-sizing renovations requiring technology moves and upgrades
• Getting your facility compliant with new E911 laws

Whether you are a third-party manager of senior living facilities or an owner/investor, or both, Telcom is your industry expert for how to best outfit your Assisted Living, Independent Living, Memory Care, and Skilled Nursing Facilities.

We can assist you in:

• Saving money on your monthly OpEx phone and internet bills
• Sourcing the right service and equipment upgrade to meet increasing staff or residenr demands
• Negotiating national contracts with vendors and carrier to serve all your facilities in all 50 states with fixed and competitive rates
• Tracking expiration dates and negotiating renewal agreements with existing providers
• Designing the right set of technology equipment and services for new buildings, starting with the design phase through opening
• Providing ongoing on-demand support to your staff by being the one call they make to handle outages, repairs, and requests
• Filing all the complicated carrier paperwork needed to transition services when buildings are sold or change managers.
• Handling upsizing/downsizing or same-sizing renovations requiring technology moves and upgrades
• Getting your facility compliant with new E911 laws

Telcom’s caring and knowledgeable consultants will assist you with all of your telephone and internet questions, needs, and advise while remaining 100% vendor and carrier agnostic, as we don’t sell any equipment nor receive any commissions.  We know the language of Senior facilities and how they operate, because Senior Living is all we do! 

If you are like most Senior facilities, you are getting many different phone and internet bills from multiple carriers and providers, with no real way of knowing whether you are spending the right amount for the right types of services.  Telcom provides comprehensive phone and internet bill reviews, creates a savings strategy, and then implements that strategy with your authorization.  At the end of the project, we produce a Telecommunications Savings Report detailing to the penny what you were spending and how much you saved by the work we performed.  Let’s get you saving so you are start spending more on serving your residents!

Congress passed both Kari’s Law and Ray Baum’s Act to better facilitate 911 calls from both your staff and residents by First Responders. Unfortunately, since these laws became effective in February, 2020, the Federal Government has done a poor job of alerting building owners and phone system vendors of the requirements and steps needed to become compliant. 

To make matters worse, the Department of Justice is now able to levy large fines on non-compliant businesses, especially where elderly residents may be significantly more impacted.

Telcom’s experts will guide you through the process of determining your current level of compliance and assist you becoming compliant.

To learn more about this complex issue click here.

Whether you are ready to explore a new hosted provider, replace your existing premise-based system, expand your system, or just make it work better for you, Telcom’s consultants can provide expert advise while remaining 100% vendor and carrier agnostic, as we don’t sell any equipment nor receive any commissions.  We will be your independent voice and assist you in getting the right system with the right features at the right price for your investors, staff, and residents. 

Whether the owner or manager is on-boarding or off-boarding a site or group of sites, Telcom’s expert consultants can assist both sides in completing the litany of carrier telephone and internet carrier paperwork needed to maintain phone service, phone numbers, and internet services, while making sure to re-route billing to the appropriate place.   Let us use our custom checklist to facilitate a smooth transition for you, your staff and residents.

Are you building a new facility?  Let Telcom assist you with choosing the right systems and services for your facility while still in the construction phase.  Telcom can also work directly with the telephone and internet carriers to lay the appropriate conduit and deliver needed services to your new building.  Let us speak their language so you, your staff, and residents get the services they need, on time to open your new building.